We can ship  to almost every country in the world!

Some countries include:

USA and territory, UK ,Canada, Australia, Europe, China, Taiwan, Philippines, Singapore, Malaysia, Mexico, Peru, Hawaii, Laos, Cambodia,  Brazil, Columbia.

Shipping cost is dependent on your location! To find our your costs it is advised to contact a transhipper (contact details at the bottom of the page).

Step 1: Contacting a transhipper: 

To contact a transhipper simply send them an email or contact them any way possible and ask how much it would cost to import X amount of bettas from Franksbettas in Thailand. The transhippers will provide you with a quote and inform you of the next possible shipping dates

Step 2: Choosing the type of fish you want : 

To order from the website is simple, each species that is available will be listed on the “Order wild bettas” page, simply click and you can browse all the variants I sell. Any species you do not see may be available its just sometime I don't have many so they are not listed but I can most likely Source anything for you! 

Step 3: Payment: 

Website checkout can be paid by Card or if you would like to use paypal at this current time you would have to contact and order directly for the fish you require through my Facebook Page <--Click

Step 4: Shipping : 

For shipping you can select the option of paying the shipping directly to me (ONLY available for USA orders at this time) for other countries you must Contact a transhipper First and select use my own transhipper but it is importatnt that you leave a note to tell me which transhipper you will be using.

Each Fish will have an Export fee, For USA the price is Currently $5 per fish handling fee once fish lands in your country is roughly the same cost per fish.

Orders may be marked off as fulfilled not long before you place your order which means we have received your order and it is currently being processed and awaiting shipping, It does not mean that the fish are shipped out!

*Please Note*

Shipping is paid directly to the Transhipper by you (unless you've selected the option for me to take care of the process in which case it will be paid to me and I'll take it to pay them on your behalf.

payment for the fish is directly paid to me on site or off site via paypal.

 

IMPORTANT PLEASE READ BEFORE PURCHASE! 

Transhippers are not resellers for my fish DO NOT ask to buy wild bettas as they don’t hold my stock, we are only using them as a middleman to transit  my fish that only will be sent when you order from me.

When contacting them just say you want to order Franks Bettas and that you want to use them to tranship for you to your address and want to know the costs.

Terms of services:

By placing the order you are agreeing to the below terms and policy

By placing the order you are aware of the shipping process and how the shipping will be handled since shipping notice and details have been explained very clearly before you decided to place the order, It is your responsibility to research before you buy to avoid issues.

 

DOA POLICY

(Dead on arrival Policy)

In the worst case possible of fish not making the trip and died either at the transhipper or at your door, replacement of fish or refund for the fish is available however reshipping fees from the transhipper to you will not be refunded and if you chose to reship the replacement instead of requesting refund for the fish the shipping must be covered again by the buyer this is the standard procedure for transhipping fish.

If you are letting me handle the tranship process for you the above policy also applies, Fish will be sent free of charge but the shipping in your country has to be repaid again. 

You are responsible for the well being of your fish and should be at home or have someone at home to take delivery of the fish when delivery is due, if you are not available to be home when fish is being delivered and something were to happen to the fish I cannot be held liable. 

Whilst taking delivery of your fish it is mandatory for you to video the opening of fish incase of any Dead on arrivals for you to be eligible to claim for loss of fish.

If there is any issues you must contact me immediately  to notify me of the problem with the fish after receiving the parcel any problems within the first few hours of the fish being delivered should quickly be reported to me incase I can help. 

I cannot take responsibility of fish jumping out, dying, or falling to any illness after being in your care as I have no control over how you care for your fish but to reduce any of these issues there is a care guide that can be looked into that I have provided. 

 

Refund policy

Orders that have selected "use my own transhipper"  which do not have written transhippers details on the order form will be contacted to request the required information for shipping please kindly reply with the transhippers name that you'll be using. 

if you order without researching into finding a transhipper and decide to refuses to follow through with the order after being contacted refunds can be requested but a $5 fee will be deducted from the original payment for loss of time, payment provider fee and lost of fish fee.

 REFUNDS AFTER FISH BEING DISPATCHED OR AWAITING FOR EXPORT WILL NOT BE LIABLE FOR REFUND! 

If I have shipped your order out and the fish is currently on the way to the transhippers requesting for a refund is not possible, fish which have been sent cannot be recalled back to Thailand which means I will have to forfeit the fish which equals to loss of product and you are 100% liable and refunds will not be given in this scenario.

 

 

List of transhippers I reccomend